Breaking into the IT Field (Episode 9)

The field of Information Technology (IT) offers a world of exciting opportunities for those looking to embark on a career in the digital landscape. Whether you’re a recent graduate, a career changer, or someone with a passion for technology, starting off in the IT field can be a rewarding and fulfilling experience. In this article, we will provide you with a comprehensive guide to help you navigate the initial steps of launching your career in IT.

  1. Define Your Career Goals and Path: Before diving into the IT field, take some time to identify your career goals and interests. IT is a vast industry with various domains such as cybersecurity, network administration, software development, and data analysis. Research different roles and paths within IT to determine which aligns with your skills, passions, and long-term objectives. This clarity will help you focus your efforts and make informed decisions along the way.
  2. Acquire Essential Skills and Knowledge: Building a strong foundation of technical skills is crucial in the IT industry. Start by gaining a broad understanding of computer hardware, software, operating systems, and networking concepts. Explore online resources, tutorials, and free courses to develop your knowledge base. Consider pursuing certifications like CompTIA A+, which provide a recognized validation of your skills and enhance your marketability to potential employers.
  3. Pursue Relevant Education and Training: Formal education can play a significant role in launching your IT career. Research reputable colleges, universities, and technical institutes that offer programs in computer science, information systems, or IT-related fields. Alternatively, consider enrolling in coding bootcamps or online learning platforms that provide focused and practical training in specific areas of IT. These programs can accelerate your learning and equip you with relevant skills in a shorter time frame.
  4. Gain Practical Experience: While knowledge is essential, practical experience is equally valuable in the IT field. Seek internships, part-time positions, or volunteer opportunities that allow you to apply your skills and gain hands-on experience. Many companies offer internships specifically tailored for entry-level IT professionals, providing invaluable exposure to real-world projects and professional environments. Additionally, consider contributing to open-source projects or working on personal projects to showcase your skills to potential employers.
  5. Build Your Professional Network: Networking is a crucial aspect of starting off in any industry, and IT is no exception. Attend industry events, join professional organizations, and engage with online communities to connect with IT professionals. Build relationships, seek mentorship opportunities, and learn from experienced individuals in the field. Networking can open doors to job opportunities, provide valuable guidance, and keep you updated with the latest industry trends.
  6. Refine Your Resume and Interview Skills: Craft a well-designed resume that highlights your technical skills, education, and relevant experience. Tailor your resume to match the specific job requirements you’re applying for. Prepare for interviews by researching common interview questions in the IT field and practicing your responses. Showcase your technical knowledge, problem-solving abilities, and interpersonal skills during interviews to make a positive impression on potential employers.
  7. Embrace Lifelong Learning: The IT industry is ever-evolving, with new technologies and trends emerging regularly. To thrive in this dynamic field, embrace a mindset of continuous learning. Stay updated with the latest advancements, industry news, and best practices. Explore professional development opportunities, attend workshops, and consider pursuing advanced certifications to enhance your skills and stay ahead of the curve.

Conclusion: Starting off in the IT field requires a combination of dedication, continuous learning, and practical experience. By defining your career goals, acquiring essential skills, gaining relevant education, and building a strong network, you can lay a solid foundation for success. Embrace opportunities for growth, stay persistent, and be open to new possibilities. With the right mindset and proactive approach, you can launch a fulfilling and prosperous career in the dynamic world of IT.

Episode

In this episode, Frank discusses the crucial question that many aspiring IT professionals have: “What job should I start with when breaking into the IT field?” He highlights the benefits of entry-level positions such as help desk technician, IT support specialist, and junior network administrator, providing a solid foundation and practical experience without requiring extensive prior knowledge.

Certifications play a vital role in the IT industry, and Frank shares his top five entry-level certifications, including CompTIA A+, Cisco CCNA, Microsoft Azure Fundamentals, CISSP, and ITIL Foundations. These certifications not only showcase your competency in essential IT skills but also open doors to exciting career opportunities.

To succeed in the IT field, Frank emphasizes the importance of both technical proficiency and soft skills. He explores the essential technical knowledge in computer hardware, operating systems, networking fundamentals, and troubleshooting techniques. Additionally, he highlights the value of communication, problem-solving, and critical thinking skills, which set you apart and enhance your effectiveness in the industry.

As you gain experience and expand your skill set, it’s crucial to consider your desired career path in IT. Frank presents various specialization options, including network administration, cybersecurity, system administration, and database management. He encourages listeners to align their interests, research different paths, and determine what resonates best with their long-term goals and passions.

Moving forward, Frank outlines potential career progression from a help desk role, exploring paths such as help desk support specialist, network administrator/engineer, cybersecurity roles, system administration, and even project management. Each path offers unique challenges and opportunities for growth, allowing you to deepen your expertise and tackle complex projects.

Progressing your IT career requires a proactive approach and continuous learning. Frank shares strategies for success, including setting clear goals, embracing continuous learning, seeking mentorship, and actively networking within the IT community. These actions not only accelerate your professional growth but also keep you ahead of the rapidly evolving IT landscape.

Don’t miss this informative episode filled with practical advice, recommended certifications, essential skills, career paths, and actionable tips to help you navigate the exciting world of IT. Tune in to the IT Job Coach Podcast and unlock the doors to your dream IT career.

Episode Transcript

Welcome to the IT Job Coach Podcast Your Go to source for IT career advice and guidance. Whether you’re just entering the workforce, seeking to make a career pivot or you have recently experienced job loss, this podcast is here to support you now. Here is your host, Frank DeMaio.

So we’re going to be addressing some common questions for starting off in the IT field, we’re going to discuss what job to start with the essential skills needed to break into the industry, the recommended career paths for some of those entry level positions and how to progress your career once you landed your first job. So let’s dive in.

One of the.

First questions many aspiring IT professionals have is what job should I start off with when trying to break into the IT field? It’s a pretty standard one. A lot of folks want to get into the IT field, but they’re not sure how to do that because sometimes they don’t have any experience or any. Formal experience the industry offers a wide range of opportunities, so it can be challenging to figure out which one you want to start off with. A common starting point is an entry level position such as a help desk technician. I always tell folks if you don’t have any experience, try to get into the help desk. Try to get into some type of help desk position and IT support. Specialist or a junior network administrator of some kind, because these rules will provide you with a solid foundation and it allows you to gain some practical experience and exposure to different aspects of IT without having. A lot of experience and skills in those areas, Frank Demayo here hosted the IT Job Coach podcast. I just wanted to take a second to tell you about my most popular free course, the IT job interview master class. Just head over to itjobcoach.com/interview. And you can get immediate and unlimited access to this free training course right now in the IT job interview master class, you’re going to gain a comprehensive understanding of the interview process, develop a personalized interview strategy. And gain the confidence needed to impress even the toughest interviewers. If you’re like a lot of other people out there and have anxiety about job interviews, this course is for you. The only way to make success happen for you is to take action and get started. I’m so grateful that you listen to this podcast. So let me help you secure your dream. Same job. Head over to itjobcoach.com/interview. That’s IT. JOB. Coach.com/I. NTERVIEW go to itjobcoach.com/interview and start your preparation. Today can’t wait to see you there. One of the things I also tell new folks for IT jobs is to get some type of certifications. Now I have a whole. Show about certifications and that kind of thing. I’m only going to talk about my top five entry level certifications in this episode, so the first one CompTIA A+. The A+ certification is widely recognized as a starting point for many IT careers, and it covers fundamentals of computer hardware software. Not working in cybersecurity, and it provides a strong foundation and demonstrates competency in essential IT skin. The next one is a certified. Network associate or to be more specific, a Cisco certified network associate or you’ve may heard folks call it a CNA. The CCNA certification is very valued in the networking field and what it can do is it shows can show your skills in network installation, configuration and troubleshooting. And with a focus on Cisco Technologies, because Cisco is a very highly adopted technology or brand out there. So it demonstrates your ability to work with networking equipment and protocols commonly used in the industry. And specifically in this case in the Cisco equipment area. Next one is. Microsoft certifications Microsoft certifications are very good. There’s a ton of different Microsoft certificates. One in particular is Azure fundamentals, right. That takes into account cloud computing and cloud computing is an increasingly important to the IT industry and Microsoft Azure fundamental certification. It’s a great way to showcase your understanding of the cloud concepts and the Azure platform. With the growing adoption of cloud services. Having this certification can make you an attractive candidate for organizations, especially if they’re leveraging Azure. But knowing those cloud concepts are very important as well.

What else you got?

The next one is a CISSP, or certified information systems security professional security critical aspect of all IT. I don’t think anyone can disagree with that and this certification is highly regarded in the field of cyber security and it covers a wide range of security topics which include risk management. Cryptography, access control and security architecture and holding one of these certifications just demonstrates your expertise in protecting organizations from security threats. And my last one on my top five list to break into the IT field is an ITIL foundations certification. So Itel stands for information technology infrastructure library. It’s the acronym, is IT, IL, and it’s a, I tell is a widely adopted framework and I. Service management. So basically how you’re managing your it in an organization, how you’re managing those IT services in an. Organization and the Itel Foundation certification introduces core concepts and best practices for delivering those IT services effectively, and this certification can showcase your understanding of IT, service management, ITSM processes and can be valuable for roles involving IT operations and service. I always recommend looking into itel at least learning what itel is, because it can really give you a really good concept of how we deliver services in the IT industry. Now let’s talk about some of the skills needed to get into the IT field. Technical proficiency is very important and it’s recommended to have a solid understanding of multiple technologies such as computer hardware, operating systems, networking fundamentals, troubleshooting techniques, troubleshooting techniques. Is very important. Something you’re gonna need in your entire career, especially if you’re in. Additionally, soft skills like communication, problem solving, critical thinking, highly valued in the industry, being able to effectively communicate to clients and and also colleagues and approach challenges which a lot with a logical mindset can really help you in your career. And it’s going to set you apart if you’re able to demonstrate that and do those things, it’s going to set you apart from others as you start in an entry level IT. It’s essential to consider the career path you want to focus on while gaining experience and expanding your skill set. You can choose to specialize in areas like network administration, cyber Security, System Administration, database management. That’s what’s great about the IT field. You know you can start off in an entry level position and then you can look to focus. Your skills in certain areas of it, and what’s cool about it is there’s tons of different areas. So take a look at your interests, research different paths and things you might be interested in. Determine what aligns best with your long term goals, and what you’re passionate about in the IT field.

What else you got?

Here are my thoughts on career progression when starting off in a help desk role. After you gain experience in a help desk role. There’s several career paths you can consider in order to further your professional growth. The direction you choose may depend on your interest ranks and long term goals, which is what we talked about. Before, but let’s explore some options associated to that. One path is to move into a help desk support specialist role and in this position you’re going to focus on providing more advanced Technical Support for end users. So it’s kind of like the next step from that help desk. Addition, it breaks you into troubleshooting more complex issues, managing hardware and also managing software deployments as well. And the role allows you to really deepen your knowledge of computer systems and help you gain hands on experience with a wide range of technologies.

What else you got?

The next transition is you can make a transition into a network administrator or a network engineer role and as a network administrator you’ll be responsible for managing and maintaining an organization’s network infrastructure. And what is important when you’re managing an organization’s network infrastructure obviously is stability, security and of course, performance. So this path offers opportunity to specialize in network architecture, configuration, troubleshooting, that kind of thing. If you have a keen interest in cyber security, consider roles. Such as a security. A Security operations center or a sock analyst, or even a cyber security incident response. Under and, these positions focus on identifying and mitigating security risks, monitoring network activity and responding to cyber security incidents. With the growing importance of cyber security in today’s digital landscape, this career path offers tons and tons of potential for those interested in systems administration. And infrastructure management, a systems administrator role might be a good fit system administrators are responsible for maintaining, configuring, and optimizing computer systems, servers and software applications within an organization. And this role allows you to really gain a deeper understanding of enterprise level IT infrastructure and you also will get the opportunity to work on complex projects.

What else you got?

The next one is project management. Project management is another career path worth considering transitioning into a project coordinator or a project manager role really allows you to leverage your technical knowledge while also developing your leadership and organizational skills. You’ll oversee IT projects, collaborate with cross functional teams. And really ensure projects are delivered on time and within budget and project management can be a really great role, especially in the IT space, a value a, a great project manage manager is extremely valued to the organization. So progressing in your new career in IT. Requires A proactive approach and continuous learning. I mean that’s really in all. So once you’ve secured your first job in help desk or one of those entry level positions, make a conscious effort to enhance your skills and knowledge, right? It’s you have to grow. You have to learn more. You have to continue to build those skills. So seek opportunities to take on more responsibilities. You’re going to want to participate in any training. Programs relevant training programs that you can get your hands on. Pursue those certifications specific to your chosen career path. Now we talked about some entry level certifications, but there’s tons of certifications in the IT space. And they can really help you progress your career and learn, learn new and exciting things about IT. Also, networking with industry professionals, meaning like attending conferences, engaging in online communities, those things can also open doors to new opportunities and also in. It may lead to finding a mentor who can help you navigate these things even better. So how can you progress your career in it? Here are a few key strategies. First, set clear goals and create a career development. And I always recommend everyone in in who works or who has a career has a career development plan. This will help you identify the skills and knowledge you need to acquire to advance to the next level, and it can involve obtaining higher level certifications, right? Gaining expertise in specialized areas. Or even pursuing advanced degrees. Now, one thing I always tell the folks on my team. I’m like, you know it, it’s not a requirement to have a career development plan, but having a career development plan can and does allow you to. Not work six months and then look back on six months and say, what did I really do to progress my career? Because we all lose sight of that, right. We’re down in the in the weeds. We’re working day-to-day. We’re trying to keep the systems up. We’re trying to implement. New systems and we might look back and go. You know what, I never even had a minute. To work on my own career development and progression to get me to the next position that. I want so. Always have a plan. Look at your plan frequently and execute on it. The second is to embrace continuous learning and the IT field is constantly evolving and staying up to date with latest technologies, trends and best practices is crucial, so make sure you leverage online resources. There’s tons of things out there. Take a look at LinkedIn learning, right? That’s even an option as well. There’s a lot of really cool. Glasses on there and there’s a ton. One of. Things like that online. So you just have to look it up and you’ll be able to find a lot of online resources to help you progress your skills. You’re going to want to take advantage of training programs, and you’re also going to want to explore professional development opportunities because you really want to try to stay ahead of the curve. The next one is to seek mentorship. And guidance, right connect with experienced. Nationals in your career path and industry, right? If you’re in one job but you want to get to another, start to talk to those other people in that job that you’re looking for so you can help to get yourself to that spot as well. Because a mentor can really provide valuable insights, advice, and support as you navigate your way to those positions. It’s so nice to talk to somebody who’s already been there and done that. You don’t have to reinvent the wheel every time. Take their. Take their advice and work through a path similar, or they may have some best practices that you know what this is what I did. This was not the right path for me. This is what this is. The other thing I did that actually really help me out and that will it’s like a cheat code for progressing your career. So don’t hesitate to reach out to folks. Ask them for guidance. Build relationships with the folks that walked past the path before you. Now I do want to say. When you do reach out to folks right, be respectful of their time if they’re going to spend time to help you, make sure that you respect them enough and that you take action to do and work on the things that they’re helping you to do. Because if they take are taking the time to help you and you just blow them off, you’re going to burn a bridge there. And it’s it’s really not a good look for either for you at all and it it’s kind. I’m going to. Make that relationship probably not go anywhere in the future. And lastly, don’t underestimate the power of networking, right. Attend industry events. Join professional associations. As I mentioned before, engage in IT communities online and networking can lead to job opportunities, collaborations, exposure to new ideas. And perspectives within. So that wraps up today’s episode on starting off in the IT field. Remember the IT industry offers a wealth of opportunities and with the right skills, focus and dedication, you can forge a successful career. Stay motivated, keep learning and embrace the journey ahead. If you found this episode helpful, be sure to subscribe to the IT. Coach podcasts for more insights and guidance on it. And don’t forget to leave a review and share the podcast with your friends and fellow it. People thank you for tuning in. I’m your host, Frank DeMaio. I’ll catch you in the next episode.


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Breaking into the IT Field (Episode 9)

The field of Information Technology (IT) offers a world of exciting opportunities for those looking to embark on a career in the digital landscape. Whether you’re a recent graduate, a career changer, or someone with a passion for technology, starting off in the IT field can be a rewarding and fulfilling experience. In this article, we will provide you with a comprehensive guide to help you navigate the initial steps of launching your career in IT.

  1. Define Your Career Goals and Path: Before diving into the IT field, take some time to identify your career goals and interests. IT is a vast industry with various domains such as cybersecurity, network administration, software development, and data analysis. Research different roles and paths within IT to determine which aligns with your skills, passions, and long-term objectives. This clarity will help you focus your efforts and make informed decisions along the way.
  2. Acquire Essential Skills and Knowledge: Building a strong foundation of technical skills is crucial in the IT industry. Start by gaining a broad understanding of computer hardware, software, operating systems, and networking concepts. Explore online resources, tutorials, and free courses to develop your knowledge base. Consider pursuing certifications like CompTIA A+, which provide a recognized validation of your skills and enhance your marketability to potential employers.
  3. Pursue Relevant Education and Training: Formal education can play a significant role in launching your IT career. Research reputable colleges, universities, and technical institutes that offer programs in computer science, information systems, or IT-related fields. Alternatively, consider enrolling in coding bootcamps or online learning platforms that provide focused and practical training in specific areas of IT. These programs can accelerate your learning and equip you with relevant skills in a shorter time frame.
  4. Gain Practical Experience: While knowledge is essential, practical experience is equally valuable in the IT field. Seek internships, part-time positions, or volunteer opportunities that allow you to apply your skills and gain hands-on experience. Many companies offer internships specifically tailored for entry-level IT professionals, providing invaluable exposure to real-world projects and professional environments. Additionally, consider contributing to open-source projects or working on personal projects to showcase your skills to potential employers.
  5. Build Your Professional Network: Networking is a crucial aspect of starting off in any industry, and IT is no exception. Attend industry events, join professional organizations, and engage with online communities to connect with IT professionals. Build relationships, seek mentorship opportunities, and learn from experienced individuals in the field. Networking can open doors to job opportunities, provide valuable guidance, and keep you updated with the latest industry trends.
  6. Refine Your Resume and Interview Skills: Craft a well-designed resume that highlights your technical skills, education, and relevant experience. Tailor your resume to match the specific job requirements you’re applying for. Prepare for interviews by researching common interview questions in the IT field and practicing your responses. Showcase your technical knowledge, problem-solving abilities, and interpersonal skills during interviews to make a positive impression on potential employers.
  7. Embrace Lifelong Learning: The IT industry is ever-evolving, with new technologies and trends emerging regularly. To thrive in this dynamic field, embrace a mindset of continuous learning. Stay updated with the latest advancements, industry news, and best practices. Explore professional development opportunities, attend workshops, and consider pursuing advanced certifications to enhance your skills and stay ahead of the curve.

Conclusion: Starting off in the IT field requires a combination of dedication, continuous learning, and practical experience. By defining your career goals, acquiring essential skills, gaining relevant education, and building a strong network, you can lay a solid foundation for success. Embrace opportunities for growth, stay persistent, and be open to new possibilities. With the right mindset and proactive approach, you can launch a fulfilling and prosperous career in the dynamic world of IT.

Episode

In this episode, Frank discusses the crucial question that many aspiring IT professionals have: “What job should I start with when breaking into the IT field?” He highlights the benefits of entry-level positions such as help desk technician, IT support specialist, and junior network administrator, providing a solid foundation and practical experience without requiring extensive prior knowledge.

Certifications play a vital role in the IT industry, and Frank shares his top five entry-level certifications, including CompTIA A+, Cisco CCNA, Microsoft Azure Fundamentals, CISSP, and ITIL Foundations. These certifications not only showcase your competency in essential IT skills but also open doors to exciting career opportunities.

To succeed in the IT field, Frank emphasizes the importance of both technical proficiency and soft skills. He explores the essential technical knowledge in computer hardware, operating systems, networking fundamentals, and troubleshooting techniques. Additionally, he highlights the value of communication, problem-solving, and critical thinking skills, which set you apart and enhance your effectiveness in the industry.

As you gain experience and expand your skill set, it’s crucial to consider your desired career path in IT. Frank presents various specialization options, including network administration, cybersecurity, system administration, and database management. He encourages listeners to align their interests, research different paths, and determine what resonates best with their long-term goals and passions.

Moving forward, Frank outlines potential career progression from a help desk role, exploring paths such as help desk support specialist, network administrator/engineer, cybersecurity roles, system administration, and even project management. Each path offers unique challenges and opportunities for growth, allowing you to deepen your expertise and tackle complex projects.

Progressing your IT career requires a proactive approach and continuous learning. Frank shares strategies for success, including setting clear goals, embracing continuous learning, seeking mentorship, and actively networking within the IT community. These actions not only accelerate your professional growth but also keep you ahead of the rapidly evolving IT landscape.

Don’t miss this informative episode filled with practical advice, recommended certifications, essential skills, career paths, and actionable tips to help you navigate the exciting world of IT. Tune in to the IT Job Coach Podcast and unlock the doors to your dream IT career.

Episode Transcript

Welcome to the IT Job Coach Podcast Your Go to source for IT career advice and guidance. Whether you’re just entering the workforce, seeking to make a career pivot or you have recently experienced job loss, this podcast is here to support you now. Here is your host, Frank DeMaio.

So we’re going to be addressing some common questions for starting off in the IT field, we’re going to discuss what job to start with the essential skills needed to break into the industry, the recommended career paths for some of those entry level positions and how to progress your career once you landed your first job. So let’s dive in.

One of the.

First questions many aspiring IT professionals have is what job should I start off with when trying to break into the IT field? It’s a pretty standard one. A lot of folks want to get into the IT field, but they’re not sure how to do that because sometimes they don’t have any experience or any. Formal experience the industry offers a wide range of opportunities, so it can be challenging to figure out which one you want to start off with. A common starting point is an entry level position such as a help desk technician. I always tell folks if you don’t have any experience, try to get into the help desk. Try to get into some type of help desk position and IT support. Specialist or a junior network administrator of some kind, because these rules will provide you with a solid foundation and it allows you to gain some practical experience and exposure to different aspects of IT without having. A lot of experience and skills in those areas, Frank Demayo here hosted the IT Job Coach podcast. I just wanted to take a second to tell you about my most popular free course, the IT job interview master class. Just head over to itjobcoach.com/interview. And you can get immediate and unlimited access to this free training course right now in the IT job interview master class, you’re going to gain a comprehensive understanding of the interview process, develop a personalized interview strategy. And gain the confidence needed to impress even the toughest interviewers. If you’re like a lot of other people out there and have anxiety about job interviews, this course is for you. The only way to make success happen for you is to take action and get started. I’m so grateful that you listen to this podcast. So let me help you secure your dream. Same job. Head over to itjobcoach.com/interview. That’s IT. JOB. Coach.com/I. NTERVIEW go to itjobcoach.com/interview and start your preparation. Today can’t wait to see you there. One of the things I also tell new folks for IT jobs is to get some type of certifications. Now I have a whole. Show about certifications and that kind of thing. I’m only going to talk about my top five entry level certifications in this episode, so the first one CompTIA A+. The A+ certification is widely recognized as a starting point for many IT careers, and it covers fundamentals of computer hardware software. Not working in cybersecurity, and it provides a strong foundation and demonstrates competency in essential IT skin. The next one is a certified. Network associate or to be more specific, a Cisco certified network associate or you’ve may heard folks call it a CNA. The CCNA certification is very valued in the networking field and what it can do is it shows can show your skills in network installation, configuration and troubleshooting. And with a focus on Cisco Technologies, because Cisco is a very highly adopted technology or brand out there. So it demonstrates your ability to work with networking equipment and protocols commonly used in the industry. And specifically in this case in the Cisco equipment area. Next one is. Microsoft certifications Microsoft certifications are very good. There’s a ton of different Microsoft certificates. One in particular is Azure fundamentals, right. That takes into account cloud computing and cloud computing is an increasingly important to the IT industry and Microsoft Azure fundamental certification. It’s a great way to showcase your understanding of the cloud concepts and the Azure platform. With the growing adoption of cloud services. Having this certification can make you an attractive candidate for organizations, especially if they’re leveraging Azure. But knowing those cloud concepts are very important as well.

What else you got?

The next one is a CISSP, or certified information systems security professional security critical aspect of all IT. I don’t think anyone can disagree with that and this certification is highly regarded in the field of cyber security and it covers a wide range of security topics which include risk management. Cryptography, access control and security architecture and holding one of these certifications just demonstrates your expertise in protecting organizations from security threats. And my last one on my top five list to break into the IT field is an ITIL foundations certification. So Itel stands for information technology infrastructure library. It’s the acronym, is IT, IL, and it’s a, I tell is a widely adopted framework and I. Service management. So basically how you’re managing your it in an organization, how you’re managing those IT services in an. Organization and the Itel Foundation certification introduces core concepts and best practices for delivering those IT services effectively, and this certification can showcase your understanding of IT, service management, ITSM processes and can be valuable for roles involving IT operations and service. I always recommend looking into itel at least learning what itel is, because it can really give you a really good concept of how we deliver services in the IT industry. Now let’s talk about some of the skills needed to get into the IT field. Technical proficiency is very important and it’s recommended to have a solid understanding of multiple technologies such as computer hardware, operating systems, networking fundamentals, troubleshooting techniques, troubleshooting techniques. Is very important. Something you’re gonna need in your entire career, especially if you’re in. Additionally, soft skills like communication, problem solving, critical thinking, highly valued in the industry, being able to effectively communicate to clients and and also colleagues and approach challenges which a lot with a logical mindset can really help you in your career. And it’s going to set you apart if you’re able to demonstrate that and do those things, it’s going to set you apart from others as you start in an entry level IT. It’s essential to consider the career path you want to focus on while gaining experience and expanding your skill set. You can choose to specialize in areas like network administration, cyber Security, System Administration, database management. That’s what’s great about the IT field. You know you can start off in an entry level position and then you can look to focus. Your skills in certain areas of it, and what’s cool about it is there’s tons of different areas. So take a look at your interests, research different paths and things you might be interested in. Determine what aligns best with your long term goals, and what you’re passionate about in the IT field.

What else you got?

Here are my thoughts on career progression when starting off in a help desk role. After you gain experience in a help desk role. There’s several career paths you can consider in order to further your professional growth. The direction you choose may depend on your interest ranks and long term goals, which is what we talked about. Before, but let’s explore some options associated to that. One path is to move into a help desk support specialist role and in this position you’re going to focus on providing more advanced Technical Support for end users. So it’s kind of like the next step from that help desk. Addition, it breaks you into troubleshooting more complex issues, managing hardware and also managing software deployments as well. And the role allows you to really deepen your knowledge of computer systems and help you gain hands on experience with a wide range of technologies.

What else you got?

The next transition is you can make a transition into a network administrator or a network engineer role and as a network administrator you’ll be responsible for managing and maintaining an organization’s network infrastructure. And what is important when you’re managing an organization’s network infrastructure obviously is stability, security and of course, performance. So this path offers opportunity to specialize in network architecture, configuration, troubleshooting, that kind of thing. If you have a keen interest in cyber security, consider roles. Such as a security. A Security operations center or a sock analyst, or even a cyber security incident response. Under and, these positions focus on identifying and mitigating security risks, monitoring network activity and responding to cyber security incidents. With the growing importance of cyber security in today’s digital landscape, this career path offers tons and tons of potential for those interested in systems administration. And infrastructure management, a systems administrator role might be a good fit system administrators are responsible for maintaining, configuring, and optimizing computer systems, servers and software applications within an organization. And this role allows you to really gain a deeper understanding of enterprise level IT infrastructure and you also will get the opportunity to work on complex projects.

What else you got?

The next one is project management. Project management is another career path worth considering transitioning into a project coordinator or a project manager role really allows you to leverage your technical knowledge while also developing your leadership and organizational skills. You’ll oversee IT projects, collaborate with cross functional teams. And really ensure projects are delivered on time and within budget and project management can be a really great role, especially in the IT space, a value a, a great project manage manager is extremely valued to the organization. So progressing in your new career in IT. Requires A proactive approach and continuous learning. I mean that’s really in all. So once you’ve secured your first job in help desk or one of those entry level positions, make a conscious effort to enhance your skills and knowledge, right? It’s you have to grow. You have to learn more. You have to continue to build those skills. So seek opportunities to take on more responsibilities. You’re going to want to participate in any training. Programs relevant training programs that you can get your hands on. Pursue those certifications specific to your chosen career path. Now we talked about some entry level certifications, but there’s tons of certifications in the IT space. And they can really help you progress your career and learn, learn new and exciting things about IT. Also, networking with industry professionals, meaning like attending conferences, engaging in online communities, those things can also open doors to new opportunities and also in. It may lead to finding a mentor who can help you navigate these things even better. So how can you progress your career in it? Here are a few key strategies. First, set clear goals and create a career development. And I always recommend everyone in in who works or who has a career has a career development plan. This will help you identify the skills and knowledge you need to acquire to advance to the next level, and it can involve obtaining higher level certifications, right? Gaining expertise in specialized areas. Or even pursuing advanced degrees. Now, one thing I always tell the folks on my team. I’m like, you know it, it’s not a requirement to have a career development plan, but having a career development plan can and does allow you to. Not work six months and then look back on six months and say, what did I really do to progress my career? Because we all lose sight of that, right. We’re down in the in the weeds. We’re working day-to-day. We’re trying to keep the systems up. We’re trying to implement. New systems and we might look back and go. You know what, I never even had a minute. To work on my own career development and progression to get me to the next position that. I want so. Always have a plan. Look at your plan frequently and execute on it. The second is to embrace continuous learning and the IT field is constantly evolving and staying up to date with latest technologies, trends and best practices is crucial, so make sure you leverage online resources. There’s tons of things out there. Take a look at LinkedIn learning, right? That’s even an option as well. There’s a lot of really cool. Glasses on there and there’s a ton. One of. Things like that online. So you just have to look it up and you’ll be able to find a lot of online resources to help you progress your skills. You’re going to want to take advantage of training programs, and you’re also going to want to explore professional development opportunities because you really want to try to stay ahead of the curve. The next one is to seek mentorship. And guidance, right connect with experienced. Nationals in your career path and industry, right? If you’re in one job but you want to get to another, start to talk to those other people in that job that you’re looking for so you can help to get yourself to that spot as well. Because a mentor can really provide valuable insights, advice, and support as you navigate your way to those positions. It’s so nice to talk to somebody who’s already been there and done that. You don’t have to reinvent the wheel every time. Take their. Take their advice and work through a path similar, or they may have some best practices that you know what this is what I did. This was not the right path for me. This is what this is. The other thing I did that actually really help me out and that will it’s like a cheat code for progressing your career. So don’t hesitate to reach out to folks. Ask them for guidance. Build relationships with the folks that walked past the path before you. Now I do want to say. When you do reach out to folks right, be respectful of their time if they’re going to spend time to help you, make sure that you respect them enough and that you take action to do and work on the things that they’re helping you to do. Because if they take are taking the time to help you and you just blow them off, you’re going to burn a bridge there. And it’s it’s really not a good look for either for you at all and it it’s kind. I’m going to. Make that relationship probably not go anywhere in the future. And lastly, don’t underestimate the power of networking, right. Attend industry events. Join professional associations. As I mentioned before, engage in IT communities online and networking can lead to job opportunities, collaborations, exposure to new ideas. And perspectives within. So that wraps up today’s episode on starting off in the IT field. Remember the IT industry offers a wealth of opportunities and with the right skills, focus and dedication, you can forge a successful career. Stay motivated, keep learning and embrace the journey ahead. If you found this episode helpful, be sure to subscribe to the IT. Coach podcasts for more insights and guidance on it. And don’t forget to leave a review and share the podcast with your friends and fellow it. People thank you for tuning in. I’m your host, Frank DeMaio. I’ll catch you in the next episode.