The Agile Brand with Greg Kihlstrom
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12 Latest Podcast Episodes
#697: Building The Total Experience For Customers With AJ Joplin, Forrester @
Mon, 30 Jun 2025
#696: The Network Effect On CX Of AI Plus Employees With Jay Pattisall, Forrester @
Fri, 27 Jun 2025
#695: Why Trust Is A Strategy, Not A Sentiment With Dana Bodine, Trustpilot @
Wed, 25 Jun 2025
#694: What's Your Plan For Q5 This Year, With Xavier De Baillenx From Ramdam @
Mon, 23 Jun 2025
#693: Optimizing The Post-click Customer Experience With Riikka Söderlund, Katana Cloud Inventory @
Fri, 20 Jun 2025
#692: The Lifetime Value Of Milliseconds In The Customer Experience With Jaxon Repp, Harper @
Wed, 18 Jun 2025
#691: Gaining Agility And Results With Composable CMS, With Mark Wheeler From Storyblok @
Mon, 16 Jun 2025
#690: Focusing On Long-term Customer Value Using Next Best Action With Tine Van Calster, Telenet @
Fri, 13 Jun 2025
#689: Building A Culture Of Agility With Eugenie Lamprecht, Reka @
Thu, 12 Jun 2025
#688: Building A Customer Brain And How It Benefits Customers And The Business With Christian Nelissen, National Australia Bank @
Wed, 11 Jun 2025
#687: Customer Experience Design Using Generative AI, With Tara DeZao, Pega @
Mon, 09 Jun 2025
#686: Autonomous Innovation Using Predictable AI Agents With Peter Van Der Putten, Pega @
Fri, 06 Jun 2025
Mon, 30 Jun 2025
#696: The Network Effect On CX Of AI Plus Employees With Jay Pattisall, Forrester @
Fri, 27 Jun 2025
#695: Why Trust Is A Strategy, Not A Sentiment With Dana Bodine, Trustpilot @
Wed, 25 Jun 2025
#694: What's Your Plan For Q5 This Year, With Xavier De Baillenx From Ramdam @
Mon, 23 Jun 2025
#693: Optimizing The Post-click Customer Experience With Riikka Söderlund, Katana Cloud Inventory @
Fri, 20 Jun 2025
#692: The Lifetime Value Of Milliseconds In The Customer Experience With Jaxon Repp, Harper @
Wed, 18 Jun 2025
#691: Gaining Agility And Results With Composable CMS, With Mark Wheeler From Storyblok @
Mon, 16 Jun 2025
#690: Focusing On Long-term Customer Value Using Next Best Action With Tine Van Calster, Telenet @
Fri, 13 Jun 2025
#689: Building A Culture Of Agility With Eugenie Lamprecht, Reka @
Thu, 12 Jun 2025
#688: Building A Customer Brain And How It Benefits Customers And The Business With Christian Nelissen, National Australia Bank @
Wed, 11 Jun 2025
#687: Customer Experience Design Using Generative AI, With Tara DeZao, Pega @
Mon, 09 Jun 2025
#686: Autonomous Innovation Using Predictable AI Agents With Peter Van Der Putten, Pega @
Fri, 06 Jun 2025