Welcome to Episode 246 of Playing With Perspective – The Suspended Animation Podcast FREE 7 DAY PODCAST LAUNCH CHALLENGE Podcasts lift brand awareness by 89 Join my FREE 7-Day Podcast Launch Challenge with loads of FREE Podcast Training and Resources – booklets videos webinars checklists and templates – to help you on your podcast journey All the resources you need to set up your podcast in just 7 days https subscribepage io Tbk4CG SALE 75 Discounts on all my Podcast Guides Checklists and Courses to celebrate the opening of my brand new Etsy store https tinyurl com pa79k8hs Today s show is a masterclass in transforming your business into a show-stopping experience with none other than Marc Haine Marc is a customer and employee experience strategist consultant and keynote speaker With over 25 years in hospitality retail and customer-facing industries Marc has honed frameworks to help businesses connect with customers and employees on a deeper level making them the brand of choice Author of Lights Camera Action Marc draws fascinating parallels between live theatre and business operations His contagious energy humour and authenticity empower business leaders to create memorable jaw-dropping experiences for their teams and clients alike When Marc isn t revolutionising customer experiences you ll find him tossing pizzas baking sourdough or cracking jokes on stage And his podcasts Marc Haine Live and Experience Leadership are global hits with over 180 000 views In this episode – Discover why Marc compares business to theatre and how leaders can direct their teams for success – Learn how authenticity empathy and operational excellence create unforgettable moments for customers and employees – Hear Marc s insights on building brand loyalty and crafting a performance your audience will never forget Don t miss this enlightening and entertaining episode Tune in now and take your business from ordinary to extraordinary Feel free to get in touch with Marc his podcast and book Website – https marchaine com FB – https www facebook com MasterOfExperiences LI – https www linkedin com in marchaine Insta – https www instagram com MarcJLHaine Podcast – Marc Haine Live – https marchaine com blog podcast Book – Lights Camera Action – https marchaine com lights-camera-action CustomerExperience LeadershipTips BusinessGrowth Click here to visit this podcast episode
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