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#449 – Jason Friedman Gets REAL About Scaling Your Business By Obsessing Over Your Customers’ Success

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Imagine a captivating performance where the audience is completely transfixed Not a peep Total focus until suddenly rising as one they leap to their feet furiously applauding and demanding more https www linkedin com in jasondfriedman cxformula com Why The audience was taken on a journey Their needs were anticipated and then met Their attention was earned and then held Their entire experience was meticulously crafted and delivered And then the audience demanded more That s the power your organization can command to scale your business with the support of our team at CXFormula LLC Together my long-time business partner Drew and I have taken all the experience we ve gained over the past 25 years and distilled it into a powerful proprietary formula that helps businesses grow and more importantly scale We call this the Kinetic Customer Formula Our approach is at the intersection of psychology theatre business and marketing With decades of theatre experience between us we combine the art of storytelling with the science of human behavior to create reliable and consistent customer momentum generate massive engagement and achieve incredible business growth Part art and part science our Kinetic Customer Formula delivers actively engaged customers to your business customers who become your most effective marketing asset and your very own salesforce driving even more ideal customers in your direction Over the past 25 years we ve sold over 200 million in products and services through our various companies We ve consulted with hundreds of entrepreneurs helping them to grow and scale their businesses We ve also worked with celebrated Fortune 100 companies top universities and healthcare institutions and major entertainment companies to create tremendous success in their businesses Our secret Obsessing over customer success At CXFormula LLC through our programs courses workshops and coaching we teach our clients THE BEST FORMULA to create customer success When our clients transform the customer journey into a Kinetic Pathway an incredible customer experience becomes our clients key differentiator that can t be copied by the competition By putting this unbelievable asset to work our clients achieve exponential organic growth greater customer loyalty and a legion of superfans If you want to learn how the Kinetic Customer Formula can transform your customers experiences into the primary product of your business and scale your company then we d like to invite you to join us in our Kinetic Customer Formula Online Program or our 3-Day Live Intensive Workshops Click here to visit this podcast episode

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