A Hoteliers Experience On Building Individual & Organisational Resilience In The Midst Of Unprecedented Chaos. Cecilie Læskogen, Hotelier Of Sundvolden Hotel & Conference Centre

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Imagine you are the owner and operator of one of Norway apos s largest and independent conference hotels with 273 rooms and 130 employees Then in February of 2020 the unimaginable happens and a pandemic sweeps the world Over night all your bookings are cancelled and your revenue completely dries up How do you move forward In this episode Cecilie L skogen joins me to tell her story of how herself her husband and her team the adversity of the pandemic and the uncertainty of the future Cecilia is the owner and operator of Sundvolden Hotel amp Conference Centre In this episode Cecilie and I explore the questions and issues around the following How do you deal with crisis and change How do you lead in unprecedented and unexpected change How do you instill a learning mindset What does psychological safety mean for you What are you most proud of What should leaders focus on to stay relevant What decition has had the biggets impact on your organization apos s recilience during the pandemic What do you need to do regularly to maintain your own resilience What advice would you share with leaders facing uncertainty and adversity How do you develop your team CECILIE L SKOGEN apos S CONTACT INFORMATION Email cl sundvolden noWebsite Sundvolden Hotel amp Conference CentreLinkedIN CecilieL skogenOTHER EPISODES IN THIS SERIES S1 E16 How to Empower Leaders for Culture-driven Business Growth Interview with Tone Ringstad Founder of Culture IntelligenceS2 E6 Surviving the Pandemic amp Learning to Build a Resilient Organisation Restaurateur Markus GjelsethS2 E17 The Entrepreneurial Mindset Facing Adversity Buffering Setbacks amp Finding Success Interview with Knut-Magnar Aanestad S2 E24 Mapping Threats amp Mitigating Risk Advice on Building Organisational Resilience from a Former Detective amp NEWSLETTER Sign up for the weekly IT apos S AN INSIDE JOB NEWSLETTERtakes 10 seconds to fill outreceive a fresh update every WednesdayCONNECT WITH ME webpage www MINDtalk noInstagram itsaninsidejob MINDtalkLinkedIn JasonLiemTwitter MINDtalkCoachSign up for the weekly IT apos S AN INSIDE JOB NEWSLETTER takes 5 seconds to fill out receive a fresh update every Wednesday