Darius Classic | The Only 5 Questions That Matter In Your Business

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It is common for customers to return to your brand when they feel valued and enjoy the overall experience Having that culture of appreciation within your business where your team members or your internal customers feel valued and recognized for their great work will also reflect on your external customers experience Today I am flying solo to share with you the secret to building a perfect customer experience In this episode I will talk about the most important questions to ask your internal and external customers I will also discuss how I have been using Net Promoter Score NPS to measure customers experience Topics include Differences between an internal and an external customer What is Net Promoter Score NPS and how is it calculated Three questions I always ask my team members The importance of having an appreciation culture at work Five questions to build a perfect customer experience And other topics Resources mentioned Net Promoter Score https www netpromoter com ScaleMAP Method https www dariusclass com training-video Connect with Darius Website https therealdarius com Linkedin https www linkedin com in dariusmirshahzadeh Instagram https www instagram com imthedarius YouTube https therealdarius com youtube Book The Core Value Equation https www amazon com Core-Value-Equation-Framework-Limitless dp 1544506708 Learn more about your ad choices Visit megaphone fm adchoices

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