#510: Missed Opportunities With AI And CX With Tony Grout, Showpad

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As we talk about a lot on this show organizations are investing in AI technologies more than ever and integrating them into existing systems to train sales and revenue teams to help their connections with audiences However despite its advancements significant missed opportunities exist in maximizing AI s potential Today we re going to talk about missed opportunities for AI in the customer experience and what brands can do to embrace and benefit from them To help me discuss this topic I d like to welcome Tony Grout Chief Product and Technology Officer at Showpad a sales enablement platform Resources Showpad website https www showpad com Get the latest news and updates on LinkedIn here https www linkedin com company the-agile-brand For consulting on marketing technology customer experience and more visit GK5A https www gk5a com Headed to MAICON 24 – the premier marketing and AI conference Use our discount code AGILE150 for 150 off your registration code Register here http tinyurl com 5jpwhycv Check out The Agile Brand Guide website with articles insights and Martechipedia the wiki for marketing technology https www agilebrandguide com The Agile Brand podcast is brought to you by TEKsystems Learn more here https www teksystems com versionnextnow The Agile Brand is produced by Missing Link a Latina-owned strategy-driven creatively fueled production co-op From ideation to creation they craft human connections through intelligent engaging and informative content https www missinglink companyClick here to visit this podcast episode